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Guarantee

Your satisfaction is our guarantee.  Your purchase is inspected to ensure you receive the best quality product available.

Purchases


Purchases are available on line 24/7, prices are in CDN. $ 
Purchasing by fax, phone, mail please print out our convenient order form 
We accept both ,   &  

Gift Wrapping

You shop, we gift wrap and ship to recipient.
All occasion wrapping service

Security Policy

When placing orders online Skyline Equine provides our clientele with SSL (Secure Socket Layer) technology.  SSL is used to encrypt your information prior to being sent, this service prevents unauthorized access to your personal information.

Shipping & Backorders

FREE SHIPPING       Continental US & Canada only
On all orders over $ 100.00 (before applicable sales tax )

 
   
All products are typically shipped either by Federal Express or Canada Post depending on location and type of address supplied to us

All orders are shipped on Wednesday's only 
   
Should an item be out of stock the option will not be available in the shopping cart.
  
Our shipping charges are weight based with no additional shipping fees at time of delivery.

The shopping cart is very friendly to use, you can shop and then press check out, at this point you enter your name, address, shipping zone then it calculates the the shipping charges (if any) before asking for any payments. At any time it gives you the option to cancel the order.

International shipping is available, shipping fee's will be quoted prior to processing upon customers approval.  

Exchanges and Refunds

Requirements:

  • purchased within 30 days of request

  • original receipt

  • not used or damaged

  • original tags attached

  • obtain numbered E/R Authorization Form at susan@skylineequine.com

  • complete E/R form and return for required Authorization number

  • E/R must be returned via "insured ground mail" for full value of product(s)*

  • E/R Authorization number must appear on shipping container**

 *   We do not accept "COLLECT" shipments.

**   Your shipment will be refused if the E/R Authorization Number does not appear on the

       outside of the shipping container.

 

Note: The E/R will be handled in the same efficient manner as your purchase.  In the event we have made an error or the products is defective Skyline Equine will refund the cost of shipping in full to you.

Privacy Policy

Skyline Equine is committed to protecting your privacy. We do not sell, rent, trade or disclose any information that identifies you to a third party. We may use the information collected to periodically advise you of special offers which maybe of interest. If you prefer not to receive this information,  send an e mail to susan@skylineequine.com with "unsubscribe"  in the subject line. 

 

                    FREE SHIPPING details
      ©Copyright 2003, Skyline Equine